Learn about the benefits of KFC Call Center Indonesia services for consumers.
KFC call center services are currently still busy serving consumers, especially if they have questions, criticisms, or suggestions. This shows how to maintain a good relationship with consumers, even if sometimes the content is not good. In fact, they can continue to stand up and evolve because of customer criticism.
We already know that KFC originated in the United States, Uncle Sam’s country, but now it is available in many places around the world, including Indonesia. The development of Indonesia itself is very special because it is associated with many important parties. As a result, you can make all your services, including customer service, better.
Learn about the development of KFC in Indonesia
KFC was first established in Indonesia in 1979, at which time the process of purchasing franchise shares to open a restaurant was approved. More precisely, in October 1979, DKI addresses Jalan Melawai, Jakarta. This marked a milestone in the establishment of hundreds of stores in the archipelago.
In fact, until the KFC products are sold in our country, the carrier of KFC products is PT fast food Indonesia Tbk, since it is the sole owner of this franchise. They were founded a year ago, that is, in 1978, in the ownership of the Zelael family. This name is especially familiar because there is an F2 driver of the same name, namely Sean Gelael.
At the time of the first opening in Jakarta, there was a positive response from the public. This is evident from the many visitors who want to wait to eat there. This has encouraged development in several other metropolises such as Semarang, Bandung, Surabaya, and even outside the islands such as Medan and Makassar.
In fact, in 1990, the Salim Group merged and owned more than 35% of its shares, while the Gelael Group had almost 44% of the rest owned by the community and employees.
They have also joined the Indonesian Stock Exchange since 1993, which has led to faster development or growth of their shares. It is not surprising that the demands of the people are likely to continue now, and so on. In particular, the exterior of the restaurant is good, with the continuous emergence of the latest food and beverage products for connoisseurs.
A variety of the best products that people love
To get the best product, contact the KFC call center or your best friend, most of them will respond immediately to fried chicken. In addition, you can choose from several variations that have unique properties. What customers prefer the most is the type of crispy that is very crunchy in the skin, but too soft in flesh.
This kind of meat trait can also be found in the meat of the Zuper Krunch Burger variant. This breed is quite large in size with such originality as the taste of corn. Another Western food from KFC is that spaghetti is in high demand because of its low cost, and most stores also sell it for less than Rp. 10,000.
If you want to feel the fried chicken variation of a different look and taste, you can try Chizza. As the name implies, this menu is actually served similar to pizza, but smaller in size. The advantage of this menu is that you can use boneless chicken to bite immediately without worry.
Not only will you find a menu of western foods, but there are also bento and Yakiniku variants typical of Japan. For bento products, it is preferred because of the large number of rice and chicken, which is why the choice of flavors is diverse. Meanwhile, yakiniku fills the stomach, so it is also suitable as a main food.
In addition, according to KFC, there are many unique call centers, such as twist pans. They are comfortable to bite, mainly because they look similar to kebabs and are easy to grab. They are equipped with chicken and vegetables such as tomatoes and lettuce. If you want an uncomplicated snack, twist the answer.
If you don’t order drinks, it’s not enough to just order food. The advantage of Mocha Float lies in the original chocolate flavor and the addition of ice cream, while Chokocha is considered fresher because of its green tea mixture.
Access to KFC Call Center for Consumers
The customer service of Kentucky Fried Chicken has many good uses, one of which is the bridge for retort communication with consumers. In addition to the complaints, CS can provide a lot of information to the customer so that they know what they need. As a result, the company is considered to be very professional.
The KFC call center is actually in charge of marketing products that more customers will know about. Employees are trained in product knowledge to be able to explain any service or product to consumers. If there is one type of promotion that we don’t understand, it can be easily explained.
This is also included in telemarketing, which, in addition to the explanation, will persuasively encourage the customer. As a result, the sales or marketing of the product increases. It is not surprising that companies dare to invest heavily to educate their employees to work optimally.
If employees can work well, restaurants are more effective at working so that mistakes don’t happen in the future. Later employees who carry out the task of providing the same relationship between customers and employees of the ordinary KFC restaurant do their own work and do not interfere with each other’s performance.
Customer service allows consumers to easily reach restaurants owned by Kentucky Fried Chicken Indonesia. In addition, communication through the telephone medium can spread one of the company’s outlet locations to the archipelago region.
If you are interested in contacting our customer service, you can call the phone number immediately from the KFC call center. This number is 08071677777. Any complaints or comments are listened to to be good feedback for both parties. If the phone is in use, consumers can also 081210005050 the number using SMS media.
Various types of the best services of KFC in Indonesia
In addition to the features in the form of a KFC call center, it turns out that there are many other services available as a customer, such as online delivery. If you don’t want to go to the restaurant, you can immediately contact 14022 using the delivery service. If you don’t use it for a long time, your order will be delivered immediately, which will still be warm.
Please make sure the shipper knows the shipping location before calling this service. If the address is not reached, the process of ordering food through a delivery order is difficult. In addition, the destination of delivery is in the form of fast food or beverages.
In addition to ordering delivery, it turns out that this fast food restaurant already has an online ordering service. Of course, it is different from the company’s delivery order, since it cooperates with online motorcycle taxis. So contacting him doesn’t go to the KFC call center, but you can go through an online ojek application like Go-Jek or Grab.
Finally, there is a drive through the service where you can order food through the street without leaving the car. We can’t find this service in every store, but only in big cities. KFC drive-thru can be found in DKI Jakarta, Tangherang and Bali.
The long history of this restaurant in Indonesia has proven that eating with the people closest to you can be the best option. In addition, it is always known to have the latest products or promotions that benefit us as customers. There is also a KFC call center service , so they can help us in many ways.