Hokben provides services if something happens that is not pleasing to you, immediately complain to the call center Hokben. This is very clear so that we, Hokben can improve the service and give a reprimand to the employees on duty. Because it is our duty to provide the best service.
This fast food restaurant that has a unique theme has long been established in Indonesia. There are many food fans from this restaurant. One of the reasons this Hokben restaurant is unique is the food menu. Japanese food is provided by this restaurant formerly named Hoka Hoka Bento.
There have been many branches opened by Hokben, for now Hokben includes from Java, Bali, and pioneering on other islands. So to expand the market outside the two islands is still gradual. The survival of this restaurant because it has a suitable taste on the tongue of Indonesians.
In addition, the call center that Hokben has always tried to provide the best service to its loyal customers. Whether it is to receive complaints or other information. Includes information for booking procedures. So if you are still curious and have questions directly contact CS Hokben.
complain to Hokben Call Center if the Order Is Late
Of course, the task of the call center is to receive calls from customers spread throughout Indonesia. Whether it is a new customer or a loyal customer, surely the call center officer will still provide the best service to be satisfied. That’s the basic picture of the call destination and the call center task.
The call can contain anything, as explained above, namely complaints, curious about promos to just want to know the menu available. Call center officers must be on standby to serve all kinds of questions and complaints from customers.
Although it has been established for a long time in Indonesia and has many loyal customers, it does not rule out the possibility of Hokben making mistakes. Therefore, the important role of the call center here. To bridge between Hokben and customers if later there are complaints or suggestions that will be useful for repairs.
For those of you who have problems or complaints immediately complain to the Hokben call center so that it will be followed up later. So that we will immediately take further action to provide improvements for the next time there is no similar error. A reprimand will be issued if any of our officers make a mistake.
Such as complaints if the delivery officer becomes late in delivering to the destination. Maybe if it’s late in minutes it doesn’t matter to some people, but if the person can’t wait because there is another agenda. It was very annoying and uncomfortable of course.
Especially if the anticipated order has arrived late, when it will be enjoyed it turns out that the order is not suitable will be very disturbing. Immediately you report to our call center on info@hokben.co.id email. We are ready to accept and submit your complaint later and immediately follow up.
complain to Call Center Hokben, Ready 24 hours
Our call center officers will be ready to serve you for a full 24 hours. This is because some branches owned by Hokben itself have operating hours for 24 hours. So if you need help or just want to make a complaint, please contact our CS.
In order to satisfy loyal customers and provide the best service, and make improvements in service if there are complaints. The complaint will later be an evaluation of the performance of each employee from Hokben. This restaurant that has been established for more than 30 years is certainly experienced in dealing with consumers.
So our call center officers will be equipped with a way to serve the needs of customers. In additionto the e-mail above, you can alsocontact our CS through other platforms. As from our social media pages on twitter, IG and facebook.
You can ask or complain at the call center Hokben there. From starting from the operating hours of the hokben branch that you want to go to to convey a review of your experience enjoying food at this restaurant with Japanese cuisine. Usually from this social media page will be delivered various promos.
The promo can certainly be enjoyed with the applicable terms and conditions. Learn and pay attention to every detail of the promo, if it is not clear, you can ask directly to the call center. It is expected that with this call center, Hokben will become a restaurant that has high trust from the community and can be accepted.
Have a complaint? complain to Hokben call center immediately
Of course we have conveyed several times if you have a complaint immediately contact our call center. In order to be immediately used as an evaluation for all parties, and improvements are made in service. Customer satisfaction is our priority, in addition to CS complaints we also receive reviews from our restaurants.
This review or review can be said to be similar to a complaint but not completely complaining. There could be a review of how satisfied with Hokben’s service. Therefore, besides being able to be conveyed directly to CS officers , you can also submit reviews on old social media owned by Hokben.
Contacting CS can also be through the official website platform of this Japanese-themed restaurant. By selecting the Contacts Kami sub menu, and fill in the form accordingly. If you have submitted a review or complaint at the Hokben call center, besides that you can also place an order through the website.
Of course, you must have a previous account or have registered an account. If it’s not easy, just fill in the email and other forms correctly. If so, you can start ordering the food menu available. This is tailored to your nearest outlet and whether to reach the final delivery destination later.
Call Center Hokben, We Are Ready
If you have questions about information such as delivery, you can directly contact the CS special delivery at number 1500505. When calling the service and asking the total price will be delivered completely already covering taxes and shipping costs.
So you don’t have to worry later the employees overestimate the shipping costs, because they are arranged in advance. But if there are things that are not agreeable when the delivery occurs either before or after the order arrives, can immediately sampafish complaint to the call center via email directly.
For information listed on our page either social media or websites, immediately ask about it. We will gladly explain this to you so that there is no rasa curiosity anymore. Usually consumers often ask about promos and conditions to be able to get the promo.
Hal this is to avoid misunderstandingsin interpreting the promos available. We have tried our best to convey information clearly, but do not rule out the possibility to pay less attention to the information that has been clearly stated.
By directly interacting with consumers, it is expected that Hokben call enter officers can convey suggestions or complaints from consumers for evaluation materials later. In order to provide the best service , feedback from customers is needed and immediately complain to the Hokben call center if there are complaints.