Update SiCepat 24-hour call center number for consumers
Calling sicepat 24-hour call center number is the best way if you want to find out or complain about something. Please note that SiCepat is still a newcomer to the world of online package delivery . Therefore, the service of the estimated shipping costs is still affordable and very optimal.
Online package delivery itself has become the choice for many people if they want to ship items to distant people. Moreover, if you have an online business , you must be familiar with this service because it is mandatory to use. When we talk about Sicepat services, it turns out that it has many important advantages for users.
Get to know the parcel delivery service from Sicepat
Although JNE or J&T were popular at first, instead of causing SiCepat to lose class, it could even exceed both. This can be seen from services such as 15-hour delivery, so packages that have arrived can be delivered immediately that day. Unfortunately, it can’t be used for all cities yet.
In addition to receiving, you can also deliver using pickup delivery, so sending packages doesn’t have to be in place directly. If you do not know how, you can call the SiCepat phone number 24 hours in advance to know the procedures according to its provisions. For example, about the delivery of the amount to the maximum weight.
The terms of shipping costs are calculated based on weight and distance, so do not overdo it so that it becomes more expensive. They have accurate scales, so it is impossible to miscalculate. In addition, if it turns out that later after being sent there is a mistake, you will not be blamed because the sender is SiCepat so that it benefits the business.
Moreover, when delivering parcels, there are often problems such as damaged or experiencing wear and tear. Later, they will be responsible for ensuring that there will be compensation services for consumers. The amount is not kidding because packages weighing only 1 kg can be rewarded with losses with a face value of Rp. 500,000 or even more.
Once you have sent the parcel later, you can immediately request a receipt number so that you can see the progress of delivery of goods. What’s more, you already have your own application so you can access it more easily . In addition to the application, you can also use the SMS receipt function where tracking will be done using short messages.
Tracking doesn’t have to be too frequent because it’s very fast and safe. Guaranteeing the current speed is their motto , so it can arrive within 1-2 days depending on the region. This time period can be obtained even if you use regular delivery, so if you use the quality of it, it is guaranteed faster.
Oppdater SiCepat Call Center-nummer 24 timer
If you want to contact customer service, it can actually be done at any time because it’s 24 hours. So when you contact during the late night hours , it will still be well serviced. The customer service number is 021-5020-0050 and you can contact if you have any problems or disharmony of information with the delivery party.
Please note that although the SiCepat 24-hour call center number can be contacted at any time, try not to contact when you are busy. For example, during working hours , either in the morning or during the day, usually not directly connected. Therefore , it is recommended to contact during the afternoon or evening hours , it must be connected immediately.
Later, when connected, immediately ask about the desired thing. If you have been given any information or clues, then be patient because the problem can definitely be solved. All lists of complaints and questions from consumers will be served calmly and professionally throughout the 24-hour SiCepat call center number.
Actually, there is another option if you contact customer service, but it is not optimal, namely through social media. You can contact via Facebook sicepatekspresofficial or Twitter @sicepat_ekspres. If you choose to contact via Instagram, then via @sicepat_ekspres, or Line @sicepat. All of them have their own administrators, so when contacted, they will definitely be answered.
Problems that can be complained about through the SiCepat 24-hour call center number
Although you may receive complaints, it does not mean that all issues will be accepted and resolved through customer service. There are only a few common things that can be done, such as sending for too long. This can be caused by many factors such as delays in the selection of goods to the incorrect listing of other shipping areas.
Usually , if you use express delivery, this kind of thing will not happen, to prevent you from having to fill in the address correctly. Later, if it has been sent, but has arrived for a long time, it can be contacted by the SiCepat call center number 24 hours because the address was not found, especially from the beginning, it was incorrect.
In addition to the fact that the goods are not delivered, it turns out that another problem that we often encounter is after we have arrived at the goods damaged. This usually does not happen because when the job transfer is in an accident or is not treated properly. Most items are damaged because the packaging is too tight so that the goods undergo deformation or visual changes.
Damaged goods usually appear in electronic products for food, therefore, a special container is needed to be safe to the destination. If you experience issues like this but contact the SiCepat phone number 24 hours earlier, you will first check the issue. But the average will still be exposed to injuries.
Even more so in such a problem as lost goods, where the failure rate is quite large. This can happen due to courier errors or incorrect addresses , so that the delivery is not appropriate. However, because it has a great responsibility, compensation of damage and loss of goods will always be made by Sicepat.
Another problem is if the package turns out to be withheld by indonesian government customs at the airport. Customs are quite strict when selecting goods to the territory of the Republic of Indonesia, where goods prohibited from importing will be directly arrested. In addition, if you can import but have not paid taxes, you must also be withheld.
Tips for sending packages safely online
In order for the package you are sending not to have problems, you need to take precautions in many ways, such as using more protective layers. Try to make this protective layer very scratch-resistant and not easily grated. In addition, it would be better if the material is waterproof so that it is not easily torn apart.
Usually you use used cardboard on the inside, but for the outside it must be equipped again with a bubble wrap to be safe. In addition, if the product is quite expensive like gadgets or other electronic devices, it is mandatory to use a protection in the form of wooden packaging because it is proved that the delivery item remains safe.
To make delivery service employees more cautious, you can also add a warning sticker to your package. Provide information about the goods on the package so that it is not arbitrary when moved to the location. Especially in the delivery process, shocks must always occur so that our packages are exposed to damage.
However, if you use the services of Sicepat, you will be careful about maintaining consumer packages. You can ask SiCepat 24-hour call center number to get to know their best service features. It will be explained one by one so that if you do not get the maximum service, you can immediately protest.
But protests are rare, especially in direct package delivery services. Moreover, the service has become maximized and professional, so errors are rarely found in customer protests. Surely the satisfaction of consumers has always been the number one, especially the goal so that the parcel is safe to the destination.
Of course, all the advantages of this delivery service we must consider because it has advantages that are better than similar companies. Furthermore, security and privacy are definitely guaranteed, so that any item arrives safely. Even if you have problems, it can be solved easily by calling the SiCepat phone number 24 hours.